Return Policy

Digital Downloads

  • Non-Refundable: Due to the nature of digital products, all sales of digital downloads are final and non-refundable.

  • File Issues: If you encounter problems with your digital download (e.g., corrupted or missing files), please contact us within 7 days of purchase. We’ll gladly assist you by providing a replacement or resolving the issue.

Physical Products

  • Returns/Exchanges: Returns or exchanges for physical products are accepted within 14 days of delivery. The product must be unused, in its original condition, and accompanied by proof of purchase.

  • Defective/Damaged Items: If you receive a defective or damaged item, please notify us within 7 days of delivery with photos of the issue. We’ll arrange a replacement or refund as needed.

  • Shipping Costs: Return shipping costs are the responsibility of the buyer unless the item was defective or damaged upon arrival.

How to Initiate a Return or Report an Issue

  • Contact our support team at contact@cmajorpionotutorials.com with your order number and details of the issue.

  • For physical product returns, we will provide instructions for shipping the item back.

If you have any further questions about our Returns and Refunds Policy, please contact us by e-mail cmajorpianotutorials@outlook.com